residents can now report fly-tipping, missed bin collections and noisy neighbours to the council through their mobiles.
As about one third of visitors access Epping Forest District Council's website through their phone, the authority has launched Mobile EFDC.
The portal has been described as "simpler, clearer and faster", and includes links to a "report it" section, as well as "council meetings", "councillor search", "news" and "what's on today".
It will be available to residents across Ongar, North Weald and surrounding areas, and also has a link to Twitter.
Mobile EFDC is part of ongoing improvements to the council's digital services, including a new website which the council claims has reduced annual running costs by £20,000.
Chris Whitbread, leader of Epping Forest District Council, said: "More people are using their mobiles to access the internet so we've developed this mobile version of our website to make access to our online services as easy as possible.
"I am pleased we are now able to bring this improved service to our residents and would urge people to download the app."
Mobile users can also access the site by adding a bookmark or shortcut to their phone browser.
