AN 84-year-old woman was injured this afternoon as she tripped and fell in Brentwood High Street.
The incident, which happened outside Heart of Gold jewellers and clothing shop CC, is believed to have occurred at around 1.30pm.
The woman reportedly fell on a piece of sunken pavement.
A PCSO, community first responder and a paramedic in an ambulance car were quickly at the scene.
Nearby shop workers brought out pillows and blankets, while Boots security guard Scott Harrison helped ease traffic congestion for around 90 minutes.
The 29-year-old said: "I didn't see the incident, but myself and the PCSO were on scene and I immediately began to direct traffic."
PCSO Ben Turner, who helped comfort and care for the woman until the ambulance arrived, was praised by shop workers for his actions.
Community first responder Roy Tyzack, who helped stabilise the woman at the scene, said: "She has an injury to her right
shoulder and a lump and a cut above her right eye.
"She was in a great deal of pain."
The woman was taken to Basildon Hospital by ambulance and her daughter was informed at the scene, he added.
The incident, which happened outside Heart of Gold jewellers and clothing shop CC, is believed to have occurred at around 1.30pm.
The woman reportedly fell on a piece of sunken pavement.
A PCSO, community first responder and a paramedic in an ambulance car were quickly at the scene.
Nearby shop workers brought out pillows and blankets, while Boots security guard Scott Harrison helped ease traffic congestion for around 90 minutes.
The 29-year-old said: "I didn't see the incident, but myself and the PCSO were on scene and I immediately began to direct traffic."
PCSO Ben Turner, who helped comfort and care for the woman until the ambulance arrived, was praised by shop workers for his actions.
Community first responder Roy Tyzack, who helped stabilise the woman at the scene, said: "She has an injury to her right
shoulder and a lump and a cut above her right eye.
"She was in a great deal of pain."
The woman was taken to Basildon Hospital by ambulance and her daughter was informed at the scene, he added.
