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New-look police custody suite is ready for action

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AFTER a £3 million revamp the new custody suite at Chelmsford Police Station is due to open next week.

Criminals in Chelmsford will no longer have to be sent to Rayleigh or Braintree to be held in custody after the 18-month refurbishment of the suite in Chelmsford is complete.

The new custody area, which has seen the number of cells increased from 11 to 15, has a state-of-the-art computer system called Genesys.

This enables any custody sergeant to electronically oversee any aspect of the suite, including controlling the lights and, if necessary, stopping the toilet from flushing to preserve any evidence that may be disposed of that way.

Inspector Debbie Grafton, who has worked in the custody centre for six years, said: "Previously, Chelmsford was a modern dungeon really. We now have all these things that are important for us to have just a bit more control.

"Obviously our main concern is the care of detainees. They have only been arrested – not charged, so they are not necessarily even criminals."

Among the new cells is one "dry cell" which does not have a toilet and has a glass door for easy visibility in case a detainee is at risk of self-harm. There are now also disabled toilet facilities and a separate kitchen.

"We have a duty of care for people that come in," said Inspector Grafton. "There is a high number of people who are addicted to drugs or are alcohol dependant and there's a very high proportion of people suffering from mental health problems and we need to make sure that we look after them."

The cell doors have also been modernised with a transparent panel at the side for officers to be aware of where a person is.

Inspector Grafton said: "Some people who you give a cup of coffee to in here throw it straight back, or fill it with worse and then throw it back. So this is great because you might just like to have a little look first to see where they are – although the walls do scrub very well."

The new cells are now also all equipped with touch pad communication and automatic alarms.

For the 11 custody sergeants and 11 custody detention officers, the improvements are set to make their challenging job that much easier.

Chief Inspector Joe Wrigley said: "Chelmsford is a city with one of the busiest nighttime economies in the county. Its custody suite is one of the most central and accessible in Essex so we needed to increase provision to meet demand.

"The new suite means that police officers can patrol the town in a more efficient way, returning to the streets more quickly after taking a detainee to a local suite rather than having to travel to another."

New-look police custody suite is ready for action


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