Chelmsford is the second busiest railway station in the east of England, according to the most recent figures.
Statistics from the Office of Rail Regulation (ORR) reveal there were 8,286,879 'entries and exits' at the station between April 2013 and March 2014.
It means a daily average of more than 22,000 people used Chelmsford railway station.
Liverpool Street also ranked highly, with 63million 'entries and exits' recorded at the station over the same period.
"At the moment, we have an investment of about £3 million in the station, that will change things like the stairwell and the interchange with buses, so things are getting better," said Chelmsford City Council's cabinet member for planning and economic development, Cllr Neil Gulliver.
"Also in 2020 we will have a new station in north Chelmsford, which will be interesting as people will have a choice about which location to use."
